Fault detection

Challenge & solution

Log every fault and hand over cleanly

Verbal or paper fault reports get lost and shift handovers stay incomplete. KENEXOS® records every fault digitally – with photos, cause and measures – and documents shift logs electronically, so teams respond faster and downtime drops.

The problems

Malfunctions, incidents and special events occur in technical systems and buildings on a daily basis. However, there is often a lack of structured, centralized recording: reports are lost, remain incomplete or are not transferred correctly. Reports are made verbally or on paper – which leads to loss of information, delays and repeated errors.

Faults are reported late or not at all
Lack of details on the type, cause and effect of the fault
No structured handover between shifts or teams
Unclear responsibilities in the event of escalations
Lack of transparency for management and maintenance

The solution

With KENEXOS® , employees record faults directly and digitally – including description, time, photos, measures and responsibilities. All entries are immediately available in the system and can be prioritized and forwarded. Managers and maintenance teams maintain an overview at all times and can react immediately.

Digital fault recording via app or desktop
Including photos, cause description and action log
Automatic notification and escalation in the event of critical incidents
Complete documentation for
Better response times, clearer communication, less downtime

Your functions

Standardized recording of information, faults and shift events

All relevant information and events are recorded and documented in digital reports. This can include, for example, faults, changes the driving style or quality and environmentally relevant information. All information and events categorized and prioritized, which facilitates detailed research and analysis at a later date. at a later date. In addition to the assignment of a Information to oner specific production plant, a machine or a piece of equipment, the exact time and optionally a duration recorded. This enables the evaluation of Service– and downtimes over a longer period of timeas well as the calculation of OEE key figures. Freely definable text modules make input easier. You can also each entry file attachments (e.g. images, PDF documents etc.) can be added. Examples of event categories: System failure, Fault electrical, Malfunction mechanical, Malfunction quality relevant, Disturbance uenvironmentalrelevant, Standstill planned, Standstill unplanned, Near accident, Observation of unsafe behavior, etc.

Documented shift handovers

A shift is completed by closing a shift reports is completed. Through an electronic signature or signature makes it possible to printing, signing and filing of shift reportsor handoverhandover logsare no longer necessary. Users can set up notifications and download reports as a PDF documente by e-mailsent can be sent by e-mail.

Procedural, safety and work instructions

Send process, safety or work instructions to a defined to a defined Group of persons. This can be individual persons or a whole group. They will be informed of of new or changed instructions. Optionally, a read confirmation can be requested.

Forms and checklists

Checklists and forms come in all company divisions used used. With KENEXOS® SmartForms become z. B. maintenance– and maintenance processes documented without media discontinuity.

The advantages of digital fault recording from KENEXOS®

Fast and mobile fault recording with offline-capable app. Clear and simple documentation of faults with photos and videos. Simple and standardized handover. Legally compliant documentation and storage