Modules
Digitize the entire life cycle of your buildings and industrial facilities: from project and construction management to operation, energy management and ongoing modernization.
Module functions
Enables the centralized creation, monitoring and control of all projects including tickets, plans, project team, milestones, budgets and schedules within the platform. Your advantage: You always have a complete overview of the project status, avoid delays and optimize resource and cost management.
Manage all objects – such as locations, facilities or buildings – with all relevant master data, documents and processes.
Your benefit:You create transparency about your infrastructure, reduce sources of error and speed up maintenance and operation.
Enables the definition of hierarchical plan or structure models (e.g. building or plant hierarchies) for storing your plans and logical mapping of your objects and data. Your advantage: You can organize your plans individually and logically, create links and speed up analyses and documentation.
Track tasks and incidents from recording to completion, including prioritization, escalation and history. Your advantage: You react faster, increase service quality and avoid indecisive tasks in day-to-day business.
Provide a modular service portal for end users or customers with incident, problem and service request handling. The benefit to you: You take the pressure off your support teams, increase customer satisfaction and reduce processing times and costs.
Manage user accounts centrally – including profiles, groups, authentication and user status within the platform.
Your benefit:You can secure your platform efficiently, control access and minimize administrative effort and security risks.
Define differentiated roles and access rights in order to release or restrict data and functionality specifically for user groups. Your advantage: You ensure compliance, protect sensitive data and make sure that everyone only sees the relevant information.
Make the platform interface available in several languages so that users can work internationally, across locations or multilingually. Your advantage: You enable global collaboration without language barriers and increase acceptance among international teams.
Flexibly create your own digital forms or checklists for inspections, audits or processes, including free fields and logic. Your advantage: You can adapt the platform precisely to your processes, increase efficiency and ensure consistent data collection.
Enables context-related, direct communication within the platform – comments, chats or threads on objects, tasks or tickets. Your advantage: Promote cooperation, reduce e-mail chaos and keep everyone involved up to date with standardized documentation.
Capture, link and annotate photos directly on site – including object or ticket reference and version history. Your advantage: You increase the transparency of your processes, avoid misunderstandings and create comprehensible documentation.”
Generate individual reports and dashboards based on your data – with freely selectable key figures, visualizations and export functions. Your advantage: You gain insights that are relevant for decision-making, monitor KPIs and manage your business efficiently based on data.
Work on the move with the KENEXOS® Mobile App even without an internet connection – tasks, tickets and object data can be recorded and synchronized as soon as a connection is available. Your advantage: You ensure maximum flexibility in the field or in remote environments and avoid data gaps or backlogs.
Secure all actions, changes and documentation with an unchangeable audit trail and legally compliant long-term storage. Your advantage: You meet compliance requirements, create reliable evidence and minimize legal risks.
Link tickets and objects with GPS or location data, visualize them on maps or your plans and optimize operations geographically. Your advantage: You reduce response and travel times, plan assignments more efficiently and increase service quality through location transparency.
Provide external business partners or suppliers with portal access for collaboration – including a view of tickets, documents or statuses. Your advantage: You integrate your partners seamlessly, increase process transparency and accelerate collaboration across system boundaries.
Automate approval processes with multi-stage workflows, escalations and digital signatures – from application to approval. Your advantage: You accelerate decision-making processes, avoid manual errors and increase transparency and traceability.
Use artificial intelligence for speech recognition, automatic classification, prioritization and assignment of tickets based on text and image analysis.
Your benefit:You reduce response times, relieve service teams and increase efficiency through intelligent automation.
Integrate your platform with existing ERP systems (e.g. SAP or Microsoft) for data and process synchronization such as master data, orders and status information.
Your benefit:You eliminate media disruptions, increase data quality and create seamless end-to-end processes across system boundaries.
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